Care
Where your order goes, how it travels, and when it arrives.
Orders are prepared in our atelier within 1–2 business days. You'll receive an email confirmation as soon as your order ships, with tracking included.
We're growing internationally. International rates and timelines are calculated at checkout. Customers are responsible for any customs duties, taxes, or import fees that may apply.
Every Lauren Lux order arrives in our signature wrapping — considered details, made to feel like a gift to yourself.
If your order arrives damaged or doesn't arrive at all, please write to care@laurenluxbeauty.com within 7 days of delivery and our team will make it right.